Outage in Zero Hash

Intermittent Delays Processing Settlements and Withdrawals

Resolved Minor
December 24, 2025 - Started 8 days ago - Lasted 39 minutes
Official incident page

Incident Report

We have noticed a delay in processing settlements and withdrawals. Our team is aware of the issue and are actively investigating the situation. Transactions will be confirmed on-chain automatically following issue resolution.
Components affected
Zero Hash /accounts

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 12/24/2025 07:21PM

This incident has been resolved.

MONITORING 8 days ago - at 12/24/2025 06:54PM

We have restarted impacted services and have seen settlements and withdrawals functioning as expected. We will continue to monitor the situation.

INVESTIGATING 8 days ago - at 12/24/2025 06:42PM

We have noticed a delay in processing settlements and withdrawals. Our team is aware of the issue and are actively investigating the situation. Transactions will be confirmed on-chain automatically following issue resolution.

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