Outage in Zero Hash

[POLYGON Network] Withdrawal Delays Due to Gas Spike

Resolved Minor
January 04, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is aware of delays with processing withdrawals on Polygon network due to a spike in Gas price. Impacted withdrawals will be confirmed on-chain once Gas price come back down. Updates will be provided as we progress.
Components affected
Zero Hash /accounts

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/05/2026 05:47AM

All delayed withdrawals are out on chain now. Thanks for your patience while we work through the issue.

IDENTIFIED 1 day ago - at 01/05/2026 04:23AM

Our team is aware of delays with processing withdrawals on Polygon network due to a spike in Gas price. Impacted withdrawals will be confirmed on-chain once Gas price come back down. Updates will be provided as we progress.

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