Outage in Zero Hash

Delays Processing Settlements and Withdrawals

Resolved Minor
January 09, 2026 - Started 7 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware of a delay in processing settlements and withdrawals, and are actively working on resolving the situation. Transactions will be confirmed on-chain automatically following issue resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 01/10/2026 12:59AM

This incident has been resolved.

IDENTIFIED 7 days ago - at 01/09/2026 10:14PM

While we have implemented config changes and and have seen transactions settle and confirm, we are aware that there are still delays. Our team is still actively working on resolving this issue.

IDENTIFIED 7 days ago - at 01/09/2026 07:34PM

We are aware of a delay in processing settlements and withdrawals, and are actively working on resolving the situation. Transactions will be confirmed on-chain automatically following issue resolution.

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