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Outage in Zero Hash

Elevated 503 Errors on Multiple Endpoints

Major
January 21, 2026 - Started about 6 hours ago
Official incident page

Incident Report

We are actively investigating an issue causing elevated error rates and degraded service availability across multiple endpoints. Our team is aware of the impact and are currently all-hands on this incident. We will provide updates as soon as we can.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 2 hours ago - at 01/22/2026 03:25AM

We are continuing to work on the fix. Incident was caused by our internal messaging system outage and now we are in the final stage of restoring it. We will keep you posted with the progress.

IDENTIFIED about 5 hours ago - at 01/22/2026 12:11AM

We have identified the root cause of the issue and are working on a fix. We are still all-hands on the issue, but do not have an ETA at this stage yet.

INVESTIGATING about 6 hours ago - at 01/21/2026 10:54PM

We are actively investigating an issue causing elevated error rates and degraded service availability across multiple endpoints. Our team is aware of the impact and are currently all-hands on this incident. We will provide updates as soon as we can.

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