Outage in Zero Hash
Delayed BTC Withdrawals
Resolved MinorIncident Report
We are aware of a delay of processing Bitcoin (BTC) crypto withdrawals. We are actively investigating the issue with our MPC provider, and will provide updates as soon as we can. Impacted transactions will be sent on-chain automatically following issue resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 01/28/2026 02:40AM
All delayed withdrawals have been processed and incoming transactions are being processed as normal now. Issue is resolved. Thanks for your patience while we worked through this.
MONITORING
5 days ago - at 01/28/2026 01:21AM
A fix has been implemented and we've seen delayed transactions processing as expected. We are monitoring the queue of delayed transactions and will confirm once all have been processed.
INVESTIGATING
5 days ago - at 01/28/2026 12:38AM
We are still actively working with our MPC provider to resolve the delayed BTC withdrawals. Unfortunately, we do not have an ETA this moment, but will provide additional updates as soon as we can.
INVESTIGATING
6 days ago - at 01/27/2026 10:44PM
We are aware of a delay of processing Bitcoin (BTC) crypto withdrawals. We are actively investigating the issue with our MPC provider, and will provide updates as soon as we can. Impacted transactions will be sent on-chain automatically following issue resolution.
Latest Zero Hash outages
Withdrawal Delays Due to Gas Spike - about 7 hours ago
Withdrawal Delays on Multiple Assets - 4 days ago
Elevated 503 Errors on Multiple Endpoints - 12 days ago
Delays Processing Settlements and Withdrawals - 21 days ago
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