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Outage in Zero Hash

Withdrawal Delays: Stellar Network(USDC.XLM/XLM)

Resolved Minor
April 12, 2026 - Started about 1 month ago - Lasted 26 minutes
Official incident page

Incident Report

Summary AI Generated

Zero Hash experienced delays in processing USDC.XLM and XLM withdrawals on the Stellar network due to issues with their MPC (multi-party computation) provider. The incident affected account operations and fiat deposits, lasting 26 minutes before being resolved through collaboration with the MPC provider.

We have seen an increase in delays regarding the processing of USDC.XLM and XLM withdrawals. The issue has been traced back to our MPC provider, and we are currently working closely with them to remediate the situation.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/12/2026 09:22PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 04/12/2026 08:56PM

We have seen an increase in delays regarding the processing of USDC.XLM and XLM withdrawals. The issue has been traced back to our MPC provider, and we are currently working closely with them to remediate the situation.

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