Outage in Zero Hash
High Rrror Rate on RFQ and convert_withdraw Endpoints
Resolved MajorIncident Report
Summary AI Generated
**Zero Hash – High Error Rate on RFQ and Convert/Withdraw Endpoints** Zero Hash experienced a 5-minute major incident involving high 503 error rates on the `/liquidity`, `/payment`, and `convert_withdraw` endpoints, with `/positions` and `/trades` components also affected. RFQ requests and executions were disrupted during this period. The team investigated and resolved the issue within the incident window.
We are aware of high 503 error rate on /liquidity, /payment and /convert_withdraw endpoints. The team is actively looking into this and we will provide an update in 30 mins. Meanwhile RFQ requests and executions will be affected.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/20/2026 07:44AM
This incident has been resolved. All impacted services are operational and stable. Thanks for your patience while we work through this and feel free to reach out to support if you have any questions.
MONITORING
15 days ago - at 07/20/2026 07:14AM
A fix has been implemented and the affected endpoints were back up at around 07:00 UTC. We are monitoring the services and will update once confirming issue is fully resolved.
INVESTIGATING
15 days ago - at 07/20/2026 06:35AM
We are aware of high 503 error rate on /liquidity, /payment and /convert_withdraw endpoints. The team is actively looking into this and we will provide an update in 30 mins. Meanwhile RFQ requests and executions will be affected.
Latest Zero Hash outages
Delays In Broadcasting XRP Withdrawals - 6 days ago
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Delay in Crediting Deposits - about 1 month ago
Delays processing withdrawals, deposits, executions and trades - about 1 month ago
Delay in Crediting Deposits on Polygon Network - about 1 month ago
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