Outage in Zero Hash
Delayed Processing Crypto Withdrawals
Resolved MajorIncident Report
Summary AI Generated
Zero Hash experienced a 48-minute incident where crypto withdrawals across multiple assets were delayed and not being transmitted to the blockchain, though withdrawal requests continued to be accepted and queued safely. The team identified the root cause and worked to restore processing, with transactions resuming and queued withdrawals being sent out before full resolution was confirmed. All queued transactions were successfully processed by the time the incident was resolved.
We’re aware that crypto withdrawals are currently delayed across multiple assets. Withdrawal requests are being accepted and safely queued, but they are not being sent to the blockchain at this time. Our team has identified the cause and is actively working to restore normal processing.
Components affected
Zero Hash /accountsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/31/2026 03:33AM
This incident has been resolved. Crypto withdrawal processing has returned to normal, and all queued transactions have been processed. We apologize for the delay and thank you for your patience.
MONITORING
2 days ago - at 10/31/2026 03:03AM
Crypto withdrawal processing has resumed and queued withdrawals are being sent. We’re monitoring while the remaining transactions complete.
IDENTIFIED
2 days ago - at 10/31/2026 02:48AM
We’re aware that crypto withdrawals are currently delayed across multiple assets. Withdrawal requests are being accepted and safely queued, but they are not being sent to the blockchain at this time. Our team has identified the cause and is actively working to restore normal processing.
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