Outage in Zero Networks
MFA with DUO fails to create JIT Rule
Resolved Minor
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Outage Details
Components affected
Zero Networks MFALatest Updates ( sorted recent to last )
Zero Networks pushed a fix yesterday at 17:00 (UTC) that fully resolves our MFA with DUO.
We've monitored it for over 12 hours to confirm everything is working as expected.
Incident resolved.
We are continuing to monitor for any further issues.
Issue seems to reside on Duo's side - We see issues getting responses to our requests. We've added timeouts from our side to better handle those requests.
Temporary workaround: Using browser-based MFA.
We are currently experiencing an issue where Duo push notifications, once approved, are not immediately triggering the creation of the corresponding JIT access rule in the portal.
As a temporary solution, we recommend using alternative MFA methods such as browser-based MFA.
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