Outage in Zero Networks

Assets Disconnecting

Resolved Minor
September 10, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue where some assets are losing connectivity to the Segment Servers. Our Engineering team is actively working to identify the root cause. We will provide updates as more information becomes available.
Components affected
Zero Networks MFA

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/10/2025 08:14PM

This incident has been resolved.

MONITORING 4 months ago - at 09/10/2025 07:04PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 09/10/2025 05:08PM

We’ve identified the root cause of the issue, and our development team is actively working on implementing a fix.
We’ll provide further updates as soon as they become available.

INVESTIGATING 4 months ago - at 09/10/2025 04:43PM

We are continuing to investigate the issue, and will update as soon as the problem is resolved.

INVESTIGATING 4 months ago - at 09/10/2025 03:43PM

We are currently investigating an issue where some assets are losing connectivity to the Segment Servers.
Our Engineering team is actively working to identify the root cause. We will provide updates as more information becomes available.

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