Outage in Zeta Global

Potential Issue Under Investigation

Resolved Major

June 30, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have seen indication of a potential high severity issue with the Zeta Marketing Platform. We are actively working to identify the issue (impact and cause) and will update you with findings and confirmation of affected services once collected. Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery. We value your trust and apologize for any inconvenience.

Components affected

Zeta Global Web Application

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/30/2025 12:53PM

Resolved - No Impact to Services
The issue we were investigating has been fully resolved. We have confirmed that there was no impact to any customer-facing services. The issue was isolated to internal systems and has since been addressed.

INVESTIGATING 10 months ago - at 06/30/2025 12:30PM

We have seen indication of a potential high severity issue with the Zeta Marketing Platform. We are actively working to identify the issue (impact and cause) and will update you with findings and confirmation of affected services once collected. Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery.
We value your trust and apologize for any inconvenience.

Latest Zeta Global outages

The Zeta Marketing Platform is not loading - 2 months ago

The Zeta Marketing Platform is experiencing performance degradation on campaign delivery. - 3 months ago

The Zeta Marketing Platform web access outage - 3 months ago

The Zeta Marketing Platform is experiencing high failure rate in campaign sends - 3 months ago

Zeta Marketing Platform experienced a service disruption impacting the events showing up in the UI. - 5 months ago

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