Outage in Zeta Global

Zeta Marketing Platform is experiencing a service disruption in Visual Editor

Resolved Major
September 22, 2025 - Started 28 days ago - Lasted about 3 hours
Official incident page

Incident Report

Zeta Marketing Platform is experiencing a service disruption in our Visual Editor for a subset of users. We are actively working to identify the issue (impact and cause). Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery. We value your trust and apologize for any inconvenience.
Components affected
Zeta Global Campaigns

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 09/23/2025 01:04AM

This incident has been fully resolved, and users should now be able to save changes in the Visual Editor. We will continue monitoring closely to ensure ongoing stability.

IDENTIFIED 28 days ago - at 09/23/2025 12:29AM

We've identified the root cause of the Visual Editor issue preventing some users from saving changes. Our team has deployed a fix and will continue to share updates as we move toward resolution.

INVESTIGATING 28 days ago - at 09/22/2025 10:18PM

Zeta Marketing Platform is experiencing a service disruption in our Visual Editor for a subset of users. We are actively working to identify the issue (impact and cause). Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery. We value your trust and apologize for any inconvenience.

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