Platform latency causing campaign delivery delays

This incident has been fully resolved. We will continue monitoring closely to ensure ongoing stability.

We are reprocessing the impacted campaigns. We will provide another update once the reprocessing is complete.

The issue has been identified and resolved. New campaign sends will go out as expected. We have started the process to resend the campaigns that experienced delays. We will provide another update when the remediation is complete.

Some users are experiencing some latency in campaign delivery. A few campaign sends are taking longer than expected to process and deliver to recipients. Technical teams are actively investigating the delivery delays and working to restore normal processing times. The next update will be provided at the earliest.