Outage in Zeta Global
Web interface is inaccessible due to a platform disruption
Resolved MajorIncident Report
Summary AI Generated
Zeta Global's Marketing Platform experienced a major 1.3-hour outage affecting the web application, People API, and Events API, blocking user access to the interface while campaign delivery remained unaffected. The team identified the root cause and applied a fix, restoring full platform accessibility by 11:33 AM PT on September 1, 2026.
The Zeta Marketing Platform is currently experiencing a significant disruption preventing users from accessing the web interface. Impacts include APIs and the user interface. Campaign delivery is not impacted.
Our team is actively investigating and working to restore functionality as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 09/01/2026 06:33PM
The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your patience throughout this incident.
MONITORING
15 days ago - at 09/01/2026 06:03PM
The resolution fix has been applied and functionality appears to be restored. We will continuing to monitor to ensure full resolution.
IDENTIFIED
15 days ago - at 09/01/2026 05:26PM
The team continues to work to restore functionality.
IDENTIFIED
15 days ago - at 09/01/2026 05:24PM
We are continuing to work on a fix for this issue.
IDENTIFIED
15 days ago - at 09/01/2026 05:23PM
The team has identified the issue and are working to resolve the issue.
INVESTIGATING
15 days ago - at 09/01/2026 05:20PM
We are continuing to investigate this issue.
INVESTIGATING
15 days ago - at 09/01/2026 05:15PM
The Zeta Marketing Platform is currently experiencing a significant disruption preventing users from accessing the web interface. Impacts include APIs and the user interface. Campaign delivery is not impacted.
Our team is actively investigating and working to restore functionality as soon as possible.
Latest Zeta Global outages
Web interface is inaccessible due to a platform disruption - about 2 months ago
Processing Delays for Real-Time Event-Triggered Messages - about 2 months ago
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