Outage in Zilliz
Service disruption
Resolved MajorIncident Report
Starting at approximately 07:31 UTC October 20, 2025, customers in the AWS us-east-1 region may experience failures in normal cluster operations as well as accessing their clusters. We have identified the issue as an outage in AWS services and are actively working with them to mitigate the problem. We will provide another update as soon as more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 10/20/2025 10:47AM
Our systems have fully recovered.
MONITORING
11 days ago - at 10/20/2025 10:05AM
We are continuing to monitor for any further issues.
MONITORING
11 days ago - at 10/20/2025 09:47AM
We are seeing recovery for affected instances in the region. We will continue to monitor the situation and provider further updates as necessary.
IDENTIFIED
11 days ago - at 10/20/2025 08:54AM
Starting at approximately 07:31 UTC October 20, 2025, customers in the AWS us-east-1 region may experience failures in normal cluster operations as well as accessing their clusters. We have identified the issue as an outage in AWS services and are actively working with them to mitigate the problem. We will provide another update as soon as more information is available.
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