Outage in Zilliz

Service disruption

Resolved Major
October 20, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Starting at approximately 07:31 UTC October 20, 2025, customers in the AWS us-east-1 region may experience failures in normal cluster operations as well as accessing their clusters. We have identified the issue as an outage in AWS services and are actively working with them to mitigate the problem. We will provide another update as soon as more information is available.
Components affected
Zilliz aws-us-east-1

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 10:47AM

Our systems have fully recovered.

MONITORING about 2 months ago - at 10/20/2025 10:05AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/20/2025 09:47AM

We are seeing recovery for affected instances in the region. We will continue to monitor the situation and provider further updates as necessary.

IDENTIFIED about 2 months ago - at 10/20/2025 08:54AM

Starting at approximately 07:31 UTC October 20, 2025, customers in the AWS us-east-1 region may experience failures in normal cluster operations as well as accessing their clusters. We have identified the issue as an outage in AWS services and are actively working with them to mitigate the problem. We will provide another update as soon as more information is available.

Latest Zilliz outages

Private Link Connection Issues - about 2 years ago

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