Outage in Zipwhip

Zipwhip Provisioning - Degraded

Resolved Minor
September 21, 2022 - Started about 3 years ago - Lasted 18 minutes
Official incident page

Incident Report

Zipwhip Operations is currently investigating possible issues with Provisioning Services. This issue may be impacting all Zipwhip customers. Customers may see increased latency and / or errors when attempting to Provision new Numbers. Newly provisioned numbers may experience delays or failures with Messaging attempts. Thank you for your patience while we investigate this issue. Further details will be provided as available.

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/21/2022 08:48PM

Zipwhip Operations has Identified the issue with Provisioning Services, and has contacted our Vendor. The issue has been Mitigated.

This issue may have impacted all Zipwhip customers provisioning services. Customers may have seen increased latency and / or errors when attempting to Provision new Numbers. Newly provisioned numbers may have experienced delays or failures with Messaging attempts.

Any Provisioning attempts during the impacted timeframe may need to be retried.

We will be Monitoring this issue before confirming Resolution.

INVESTIGATING about 3 years ago - at 09/21/2022 08:33PM

Zipwhip Operations is currently investigating possible issues with Provisioning Services.

This issue may be impacting all Zipwhip customers. Customers may see increased latency and / or errors when attempting to Provision new Numbers. Newly provisioned numbers may experience delays or failures with Messaging attempts.

Thank you for your patience while we investigate this issue.

Further details will be provided as available.

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