Outage in Zipwhip

SMS Delivery Delays to Claro Network in Chile for Subset of Long Codes

Minor
February 21, 2025 - Started about 14 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Claro Network In Chile for Subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
IDENTIFIED about 7 hours ago - at 02/22/2025 06:41AM

We are experiencing SMS delivery delays when sending messages to Claro Network In Chile for Subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IDENTIFIED about 11 hours ago - at 02/22/2025 02:44AM

We are experiencing SMS delivery delays when sending messages to Claro Network In Chile for Subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING about 12 hours ago - at 02/22/2025 01:20AM

We are observing recovery in SMS delivery delays when sending messages to Claro Network In Chile for Subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 02/22/2025 12:44AM

We are experiencing SMS delivery delays when sending messages to Claro Network In Chile for Subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 02/21/2025 11:40PM

We are experiencing SMS delivery delays when sending messages to Claro Network In Chile for Subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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