Outage in Zipwhip

SMS Delivery Report Delays to MTN/Spacetel Network in Syrian Arab Republic

Resolved Minor
March 17, 2025 - Started about 16 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing delays in receiving message delivery reports when sending to MTN/Spacetel network in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 03/17/2025 03:30PM

We are no longer experiencing SMS delivery delays when sending messages to MTN/Spacetel network in Syrian Arab Republic. This incident has been resolved.

MONITORING about 14 hours ago - at 03/17/2025 01:38PM

We are observing recovery in SMS delivery delays when sending messages to MTN/Spacetel network in Syrian Arab Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 03/17/2025 12:39PM

We are continuing to experience delays in receiving message delivery reports when sending to MTN/Spacetel network in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 03/17/2025 11:38AM

We are experiencing delays in receiving message delivery reports when sending to MTN/Spacetel network in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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