Outage in Zipwhip

SMS Delivery Delays to Onvoy Spectrum Mobile in the USA via Subset of Shortcodes and Longcodes

Resolved Minor
May 05, 2025 - Started 2 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Onvoy Spectrum Mobile in the USA via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 05/05/2025 05:15PM

After investigation, we have determined that SMS Delivery to Onvoy Spectrum Mobile in the USA is performing as expected. We are declaring this incident as invalid.

INVESTIGATING 2 months ago - at 05/05/2025 04:52PM

We are experiencing SMS delivery delays when sending messages to Onvoy Spectrum Mobile in the USA via subset of shortcodes and longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 05/05/2025 12:52PM

We are experiencing SMS delivery delays when sending messages to Onvoy Spectrum Mobile in the USA via subset of shortcodes and longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 05/05/2025 11:02AM

We are experiencing SMS delivery delays when sending messages to Onvoy Spectrum Mobile in the USA via subset of shortcodes and longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 05/05/2025 09:39AM

We are experiencing SMS delivery delays when sending messages to Onvoy Spectrum Mobile in the USA via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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