Outage in Zipwhip

SMS Delivery Delay to ETL Network in Laos

Resolved Minor

May 07, 2025 - Started 12 months ago - Lasted about 8 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS Delivery Delay to ETL Network in Laos. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/07/2025 12:17PM

This incident has been resolved.

MONITORING 12 months ago - at 05/07/2025 10:25AM

We are continuing to observe recovery of SMS delivery delays when sending messages to ETL Network in Laos. Our engineers are continuing to monitor the issue with our carrier partner to ensure it is fully resolved. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 12 months ago - at 05/07/2025 08:32AM

We are observing recovery of SMS delivery delays when sending messages to ETL Network in Laos. Our engineers are continuing to monitor the issue with our carrier partner to ensure it is fully resolved. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 05/07/2025 07:06AM

We are continuing to experience SMS delivery delay when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 05/07/2025 05:17AM

We are experiencing SMS delivery delay when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 05/07/2025 04:13AM

We are experiencing SMS delivery delay when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 05/07/2025 04:12AM

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