Outage in Zipwhip

SMS Delivery Delays to Zain Network in Kuwait

Minor
May 12, 2025 - Started 1 day ago
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Zain Network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 05/13/2025 11:57AM

We are observing recovery in SMS delivery reports when sending messages to Zain Network in Kuwait. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 05/12/2025 10:15PM

After investigation, it has been identified that this incident is only impacting delivery reports, we can confirm that SMS Delivery to Zain Network in Kuwait is performing as expected. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING about 22 hours ago - at 05/12/2025 03:12PM

We are experiencing SMS delivery delays when sending messages to Zain Network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 05/12/2025 11:10AM

We are experiencing SMS delivery delays when sending messages to Zain Network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 05/12/2025 09:18AM

We are experiencing SMS delivery delays when sending messages to Zain Network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 05/12/2025 08:22AM

We are experiencing SMS delivery delays when sending messages to Zain Network in Kuwait. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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