Outage in Zipwhip

SMS Delivery Delays to Virgin Mobile Network in Saudi Arabia

Resolved Minor
May 12, 2025 - Started about 13 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Virgin Mobile Network in Saudi Arabia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 05/13/2025 03:57AM

We are no longer experiencing SMS delivery delays when sending messages to Virgin Mobile Network in Saudi Arabia. This incident has been resolved.

MONITORING about 7 hours ago - at 05/13/2025 01:57AM

We are observing recovery in SMS delivery delays when sending messages to Virgin Mobile Network in Saudi Arabia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 05/12/2025 11:16PM

We continue to experience SMS delivery delays when sending messages to Virgin Mobile Network in Saudi Arabia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 12 hours ago - at 05/12/2025 09:19PM

We continue to experience SMS delivery delays when sending messages to Virgin Mobile Network in Saudi Arabia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 05/12/2025 08:33PM

We are experiencing SMS delivery delays when sending messages to Virgin Mobile Network in Saudi Arabia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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