Outage in Zipwhip

SMS Delivery Delays to Algar Telecom CTBC in Brazil

Resolved Minor

May 15, 2025 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS delivery delays to Algar Telecom CTBC in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/17/2025 08:22AM

We are no longer experiencing SMS delivery delays when sending messages to Algar Telecom CTBC in Brazil. This incident has been resolved.

MONITORING 11 months ago - at 05/17/2025 06:28AM

We are observing recovery in SMS delivery delays when sending messages to Algar Telecom CTBC in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/16/2025 04:01PM

We are experiencing SMS delivery delays when sending messages to Algar Telecom CTBC in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/16/2025 07:44AM

We are experiencing SMS delivery delays when sending messages to Algar Telecom CTBC in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/16/2025 03:47AM

We are experiencing SMS delivery delays when sending messages to Algar Telecom CTBC in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/16/2025 01:53AM

We are experiencing SMS delivery delays when sending messages to Algar Telecom CTBC in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/16/2025 12:57AM

We are experiencing SMS delivery delays when sending messages to Algar Telecom CTBC in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 05/16/2025 12:42AM

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