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Outage in Zipwhip

SMS Delivery Delays to Telefonica in Chile

Resolved Minor
May 16, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Telefonica in Chile via a Subset of Longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/16/2025 11:44PM

We are no longer experiencing SMS Delivery Delays to Telefonica in Chile via a Subset of Longcodes. This incident has been resolved.

MONITORING 11 months ago - at 05/16/2025 10:10PM

We are observing recovery with SMS Delivery Delays to Telefonica in Chile via a Subset of Longcodes. We will continue to monitor to ensure a full recovery, and provide another update in 2 hours or as soon as we have more information.

INVESTIGATING 11 months ago - at 05/16/2025 09:44PM

We are experiencing SMS Delivery Delays to Telefonica in Chile via a Subset of Longcodes. Our engineers are investigating, and we will provide an update in 2 hours or as soon as we have more information.

INVESTIGATING 11 months ago - at 05/16/2025 09:21PM

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Telefonica in Chile via a Subset of Longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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