Outage in Zipwhip

Our Engineers Are Investigating an Issue With Twilio Programmable Messaging API

Resolved Minor
May 22, 2025 - Started about 13 hours ago - Lasted 38 minutes
Official incident page

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Outage Details

Our engineers are currently investigating the customer impact of a retroactive issue with the Twilio Programmable Messaging API. We will follow up and provide customer impact details within 2 hours.
Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 05/22/2025 10:08PM

The Twilio Programmable Messaging API was partially degraded for 2 minutes on 05/22/2025 between 14:00:40 PST and 14:01:30 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

MONITORING about 13 hours ago - at 05/22/2025 09:36PM

Our engineers are currently investigating the customer impact of a retroactive issue with the Twilio Programmable Messaging API. We will follow up and provide customer impact details within 2 hours.

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