Outage in Zipwhip

SMS Delivery Report Delays To Telstra in Australia for a Subset of Alphanumeric Sender Ids

Resolved Minor
June 05, 2025 - Started 1 day ago - Lasted about 13 hours
Official incident page

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Outage Details

We are experiencing SMS Delivery Report Delays to Telstra in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 06/06/2025 04:08AM

We are no longer experiencing SMS delivery report delays to Telstra in Australia. This incident has been resolved.

MONITORING about 17 hours ago - at 06/06/2025 02:15AM

We are observing recovery in SMS delivery report delays to Telstra in Australia is affecting only a subset of Alphanumeric Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 21 hours ago - at 06/05/2025 10:14PM

We have identified that the SMS delivery report delays to Telstra in Australia is affecting only a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 21 hours ago - at 06/05/2025 10:03PM

We are still experiencing SMS delivery report delays to Telstra in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 06/05/2025 06:08PM

We are still experiencing SMS Delivery Report Delays to Telstra in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 06/05/2025 04:08PM

We are still experiencing SMS Delivery Report Delays to Telstra in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 06/05/2025 03:08PM

We are experiencing SMS Delivery Report Delays to Telstra in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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