Outage in Zipwhip
SMS Delivery Delays to Small Networks in the US for a subset of Toll free numbers
Minor
June 15, 2025 - Started about 10 hours ago
Official incident page
Official incident page
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Outage Details
We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
MONITORING
about 3 hours ago - at 06/15/2025 08:56AM
We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 5 hours ago - at 06/15/2025 07:03AM
We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 6 hours ago - at 06/15/2025 05:12AM
We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 7 hours ago - at 06/15/2025 04:08AM
We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
about 9 hours ago - at 06/15/2025 02:08AM
We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 10 hours ago - at 06/15/2025 01:11AM
We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 10 hours ago - at 06/15/2025 01:08AM
We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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