Outage in Zipwhip

Delays in Event Streams Delivery

Minor
June 18, 2025 - Started about 17 hours ago
Official incident page

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Outage Details

We are investigating delays in Event Streams delivery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
MONITORING about 12 hours ago - at 06/18/2025 06:23PM

Customers may observe occasional spikes in latency due to network instability. Event delivery is otherwise working with normal latency. No events are dropped ensuring at-least-once delivery guarantees. We will continue monitoring the service to ensure a full recovery. We will provide another update on 06/20/2025 at 2:30AM PDT or as soon as more information becomes available.

MONITORING about 16 hours ago - at 06/18/2025 03:02PM

We are observing recovery in delays in Event Streams delivery. We will continue monitoring the service to ensure a full recovery. We will provide another update on 06/20/2025 at 2:30AM PDT or as soon as more information becomes available.

INVESTIGATING about 17 hours ago - at 06/18/2025 02:00PM

We are investigating delays in Event Streams delivery. We expect to provide another update in 1 hour or as soon as more information becomes available.

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