Outage in Zipwhip

SMS Delivery Delays From and to Movistar Network in Mexico

Resolved Minor
June 21, 2025 - Started 1 day ago - Lasted about 20 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Movistar Network in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 06/22/2025 06:42PM

We are no longer experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. This incident has been resolved.

MONITORING about 10 hours ago - at 06/22/2025 02:44PM

We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING about 14 hours ago - at 06/22/2025 10:37AM

We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING about 16 hours ago - at 06/22/2025 08:48AM

We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 18 hours ago - at 06/22/2025 06:57AM

We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 06/22/2025 05:55AM

We continue experiencing SMS delivery delays from and to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 06/22/2025 01:56AM

We continue experiencing SMS delivery delays from and to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 06/21/2025 11:56PM

We continue experiencing SMS delivery delays from and to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 06/21/2025 10:57PM

We are experiencing SMS delivery delays from and to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 06/21/2025 10:48PM

We are experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 06/21/2025 10:42PM

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Movistar Network in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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