Outage in Zipwhip

SMS Delivery Delays to MTN Network in Rwanda

Resolved Minor
July 01, 2025 - Started about 10 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to MTN Network in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 07/01/2025 08:33AM

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Rwanda. This incident has been resolved.

MONITORING about 7 hours ago - at 07/01/2025 06:48AM

We are observing recovery with SMS delivery delays when sending messages to MTN Network in Rwanda. We will continue monitoring to ensure a full recovery, and provide another update in 2 hours.

MONITORING about 7 hours ago - at 07/01/2025 06:48AM

We are observing recovery with SMS delivery delays when sending messages to MTN Network in Rwanda. We will continue monitoring to ensure a full recovery, and provide another update in 2 hours.

INVESTIGATING about 9 hours ago - at 07/01/2025 04:48AM

We are continuing to experience SMS delivery delays when sending messages to MTN Network in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 07/01/2025 03:48AM

We are experiencing SMS delivery delays when sending messages to MTN Network in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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