Outage in Zipwhip

Call Failures to Multiple Networks in Romania for a subset of Twilio's Phone Numbers

Minor
July 01, 2025 - Started about 11 hours ago
Official incident page

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Outage Details

We are observing call failures to Twilio Romania Destinations (SIP Errors 480 and 500). We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
INVESTIGATING 44 minutes ago - at 07/01/2025 11:11PM

We are continuing to experience call failures from a subset of Twilio's numbers in Romania. Our engineers are working with our carrier partner to identify and resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 07/01/2025 07:11PM

We are experiencing call failures from a subset of Twilio's numbers in Romania. Our engineers are working with our carrier partner to identify and resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 07/01/2025 04:01PM

We are continuing to experience call failures to Twilio Romania Destinations (SIP Errors 480 and 500). We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 07/01/2025 02:13PM

We are continuing to experience call failures to Twilio Romania Destinations (SIP Errors 480 and 500). We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 07/01/2025 01:12PM

We are observing call failures to Twilio Romania Destinations (SIP Errors 480 and 500). We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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