Outage in Zipwhip

SMS Delivery Delays to Verizon Wireless in United States of America via a Subset of Shortcodes

Resolved Minor
July 16, 2025 - Started about 22 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 07/16/2025 08:01PM

We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America. This incident has been resolved.

MONITORING about 21 hours ago - at 07/16/2025 05:57PM

We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America via a subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 22 hours ago - at 07/16/2025 05:13PM

We are experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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