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Outage in Zipwhip

Twilio Websites Returning 500 Errors

Resolved Minor
February 19, 2026 - Started about 20 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with Twilio websites. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 02/20/2026 01:18AM

The issue affecting some Twilio websites returning 500 errors has been resolved, and the service is functioning normally at this time.

MONITORING about 18 hours ago - at 02/20/2026 12:48AM

We have started seeing recovery for some Twilio websites returning 500 errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 02/20/2026 12:24AM

We continue to investigate an issue where some Twilio websites are returning 500 errors. Our engineering teams are actively working to identify the root cause and restore full functionality as quickly as possible. We want to emphasize that Twilio products continue to work without any issues. We will provide another update in 30 minutes or as soon as more information becomes available.

Thank you for your patience while we work to resolve this.

INVESTIGATING about 19 hours ago - at 02/19/2026 11:54PM

We continue investigating an issue where some Twilio websites are returning 500 errors. Our engineering teams are actively working to identify the root cause and restore full functionality as quickly as possible. We want to emphasize that Twilio products continue to work without any issues. We will provide another update in 30 minutes or as soon as more information becomes available.

Thank you for your patience while we work to resolve this.

IDENTIFIED about 19 hours ago - at 02/19/2026 11:39PM

We are currently investigating an issue where some Twilio websites are returning 500 errors. Our engineering teams are actively working to identify the root cause and restore full functionality as quickly as possible. We want to emphasize that Twilio products continue to work without any issues. We will provide updates in 15 minutes or as soon as more information becomes available.

Thank you for your patience while we work to resolve this.

INVESTIGATING about 20 hours ago - at 02/19/2026 11:28PM

Our monitoring systems have detected a potential issue with Twilio websites. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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