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Outage in Zipwhip

SMS Delivery Failures From Twilio to MTS Kazakhstan

Resolved Minor
March 01, 2026 - Started about 2 months ago - Lasted about 13 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/02/2026 05:16AM

The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Kazakhstan is operating normally.

INVESTIGATING about 2 months ago - at 03/01/2026 11:03PM

We are still experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/01/2026 07:11PM

We are still experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/01/2026 05:11PM

We continue experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/01/2026 04:11PM

Twilio customers may be experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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