Outage in Zipwhip

SMS Delivery Delays from Twilio to Access Malawi

Resolved Minor

March 02, 2026 - Started 1 day ago - Lasted about 18 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED about 13 hours ago - at 03/02/2026 10:05PM

The incident has been resolved and SMS delivery from Twilio to Access network subscribers in Malawi is operating normally.

MONITORING about 15 hours ago - at 03/02/2026 08:04PM

We are continuing to monitor SMS delivery to Access network subscribers in Malawi. Service remains stable, and we will provide our next update in 2 hours.

MONITORING about 17 hours ago - at 03/02/2026 06:12PM

We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 03/02/2026 10:12AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 03/02/2026 06:25AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 03/02/2026 05:18AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 03/02/2026 04:25AM

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