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Outage in Zipwhip

SMS Delivery Failures from Twilio to Datora Brazil

Resolved Minor
March 04, 2026 - Started about 2 months ago - Lasted 14 days
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/17/2026 11:47PM

We are no longer experiencing MMS/SMS delivery failures toto Datora network subscribers in Brazil. This incident has been resolved.

MONITORING about 1 month ago - at 03/17/2026 09:33PM

We have observed a recovery in SMS delivery from Twilio to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/16/2026 10:04PM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/16/2026 09:36PM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/15/2026 11:59PM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/15/2026 12:32AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/14/2026 12:27AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/13/2026 12:12AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/12/2026 12:13AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/11/2026 12:15AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/10/2026 12:16AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/09/2026 12:14AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/08/2026 01:24AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 03/07/2026 01:25AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 03/06/2026 01:41AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 03/05/2026 01:40AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 03/04/2026 09:28AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 16 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 03/04/2026 01:39AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 8 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 03/03/2026 09:43PM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 03/03/2026 07:45PM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 03/03/2026 06:45PM

Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/03/2026 06:19PM

Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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