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Outage in Zipwhip

SMS Delivery Failures from Twilio to ETL Laos

Resolved Minor
March 05, 2026 - Started about 2 months ago - Lasted about 15 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/06/2026 07:22PM

We are no longer experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. This incident has been resolved.

INVESTIGATING about 1 month ago - at 03/06/2026 11:28AM

We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/06/2026 07:40AM

We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/06/2026 05:40AM

We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/06/2026 04:40AM

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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