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Outage in Zipwhip

SMS Delivery Delays and Failures to Airtel in Zambia

Minor
March 10, 2026 - Started about 2 hours ago
Official incident page

Incident Report

We are experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 03/10/2026 09:50AM

We are experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 03/10/2026 09:00AM

We are experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

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