Outage in Zipwhip

SMS Delivery Delays and Failures between Twilio and Multiple Networks in Germany

Resolved Minor

March 10, 2026 - Started about 15 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED about 12 hours ago - at 03/10/2026 05:17PM

The incident has been resolved and SMS delivery between Twilio and affected networks in Germany is operating normally.

MONITORING about 14 hours ago - at 03/10/2026 03:28PM

We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 15 hours ago - at 03/10/2026 02:31PM

wilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 03/10/2026 02:11PM

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