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Outage in Zipwhip

SMS Delivery Receipt Delays from Twilio to Vodacom South Africa

Minor
March 11, 2026 - Started about 2 hours ago
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
MONITORING 17 minutes ago - at 03/11/2026 02:21PM

We continue to observe recovery in SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Message delivery may succeed, but delivery receipts could still be delayed. We will provide another update in 2 hours or sooner if more information becomes available.

MONITORING about 1 hour ago - at 03/11/2026 01:53PM

We are observing recovery in SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Message delivery may succeed, but delivery receipts could still be delayed. We will provide another update in 30 minutes or sooner if more information becomes available.

INVESTIGATING about 1 hour ago - at 03/11/2026 01:39PM

We continue to experience SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 03/11/2026 12:40PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

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