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Outage in Zipwhip

SMS Delivery Delays to Telekom in South Africa

Resolved Minor
March 11, 2026 - Started about 1 month ago - Lasted about 9 hours
Official incident page

Incident Report

We are experiencing SMS Delivery Delays to Telekom in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/11/2026 11:05PM

We are no longer experiencing SMS delivery delays when sending messages to Telekom in South Africa. This incident has been resolved.

MONITORING about 1 month ago - at 03/11/2026 09:10PM

We have observed a recovery in SMS delivery from Twilio to Telekom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/11/2026 05:28PM

We are still experiencing SMS delivery delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/11/2026 03:29PM

We continue to experience SMS Delivery Delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 03/11/2026 02:36PM

We are experiencing SMS Delivery Delays to Telekom in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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