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Outage in Zipwhip

SMS Delivery Delays from Network Subscribers to a Subset of Twilio Australia Phone Numbers

Resolved Minor
March 23, 2026 - Started about 9 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 03/23/2026 02:03PM

We are no longer experiencing SMS delivery delays with a subset of Twilio Australia Phone Numbers. This incident has been resolved.

MONITORING about 8 hours ago - at 03/23/2026 12:00PM

We are observing recovery in SMS delivery delays when sending messages to from network subscribers to a subset of Twilio Australia Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 9 hours ago - at 03/23/2026 11:01AM

Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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