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Outage in Zipwhip

On Call Engineers are Investigating

Resolved Minor
March 23, 2026 - Started 27 days ago - Lasted about 1 hour
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with the SMPP API impacting delivery receipts. Outgoing MT messages are unaffected. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 03/23/2026 02:33PM

We have fully investigated the SMPP API issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

INVESTIGATING 27 days ago - at 03/23/2026 01:46PM

Our monitoring systems have detected a potential issue with the SMPP API impacting delivery receipts. Outgoing MT messages are unaffected. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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