Outage in Zipwhip

SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

Resolved Minor

March 27, 2026 - Started 24 days ago - Lasted about 5 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

MONITORING 24 days ago - at 03/27/2026 08:50AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 24 days ago - at 03/27/2026 06:59AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 24 days ago - at 03/27/2026 05:59AM

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