Outage in Zipwhip
Flex Insights – Playback Failing for External Recordings
Resolved MinorIncident Report
Our engineers have identified an issue with Flex Insights – Playback failing for external recordings and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 03/30/2026 02:36PM
Issue with Flex Insights - Playback failing for external recordings has been resolved and Flex is operating normally at this time.
MONITORING
20 days ago - at 03/30/2026 02:04PM
Flex Insight is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
IDENTIFIED
20 days ago - at 03/30/2026 01:47PM
Our engineers have identified an issue with Flex Insights – Playback failing for external recordings and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
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