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Outage in Zipwhip

SMS Delivery Delays and Delivery Receipt Delays from a Subset of Twilio Short Codes to New Zealand

Resolved Minor
April 08, 2026 - Started 11 days ago - Lasted about 6 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from a subset of Twilio Short Codes to New Zealand. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/09/2026 08:12AM

The incident has been resolved and SMS delivery and delivery receipts from Twilio Short Codes to New Zealand are operating normally.

MONITORING 11 days ago - at 04/09/2026 06:13AM

We have observed a recovery in SMS delivery and delivery receipts from a subset of Twilio Short Codes to New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 11 days ago - at 04/09/2026 04:13AM

Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to New Zealand. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 11 days ago - at 04/09/2026 03:10AM

Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to New Zealand. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 04/09/2026 02:51AM

Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from a subset of Twilio Short Codes to New Zealand. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Zipwhip outages

SMS Delivery Delays from Twilio to Tigo Honduras - about 14 hours ago
Voice Call Failures from Network Subscribers to Twilio Norway Phone Numbers. - about 20 hours ago
Voice Call Failures from Network Subscribers to Twilio Norway Phone Numbers - about 20 hours ago
SMS Delivery Delays from Twilio to Multiple Networks in India - 1 day ago
RCS Messages and Receipts are delayed on AT&T Network - 2 days ago

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