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Outage in Zipwhip

User Authentication Identity Gateway API Failure Increase for T-Mobile in United States

Resolved Minor
April 15, 2026 - Started 5 days ago - Lasted about 4 hours
Official incident page

Incident Report

Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/15/2026 11:14AM

The incident has been resolved and User Authentication Identity Gateway API failure increase for T-Mobile in the United States is operating normally.

MONITORING 4 days ago - at 04/15/2026 10:09AM

We have observed a recovery in User Authentication Identity Gateway API failure increase for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 days ago - at 04/15/2026 08:05AM

Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 days ago - at 04/15/2026 06:59AM

Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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