Outage in Zipwhip
SMS and MMS Delivery Receipt Delays from Twilio to Verizon United States
Resolved MinorIncident Report
Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/17/2026 11:43AM
The incident has been resolved and SMS/MMS delivery receipts from Twilio to Verizon network subscribers in the United States are operating normally.
MONITORING
2 days ago - at 04/17/2026 09:50AM
We have observed a recovery in SMS and MMS delivery receipts from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
2 days ago - at 04/17/2026 09:25AM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 04/17/2026 09:22AM
Twilio customers may be experiencing SMS and MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
2 days ago - at 04/17/2026 08:14AM
Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 04/17/2026 08:06AM
Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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