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Outage in Zipwhip

SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Germany

Resolved Minor
April 17, 2026 - Started 2 days ago - Lasted about 11 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays To And From Twilio for a Subset of Longcode In Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/17/2026 11:30PM

The incident has been resolved and SMS delivery between Twilio Long Codes and affected networks in Germany is operating normally.

MONITORING 2 days ago - at 04/17/2026 07:23PM

We have observed a recovery in SMS delivery To And From Twilio for a Subset of Longcode In Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 2 days ago - at 04/17/2026 05:22PM

We have observed a recovery in SMS delivery To And From Twilio for a Subset of Longcode In Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 04/17/2026 03:25PM

Twilio customers continue to experience SMS delivery delays To And From Twilio for a Subset of Longcode In Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 04/17/2026 01:25PM

Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 04/17/2026 12:24PM

Twilio customers may be experiencing SMS delivery delays To And From Twilio for a Subset of Longcode In Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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