Outage in Zipwhip
Customers Delayed for Emergency Address Registrations
Minor
April 20, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
Our engineers are investigating the issue with delays with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
IDENTIFIED
11 minutes ago - at 04/20/2026 07:20PM
We have identified the cause of delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
17 minutes ago - at 04/20/2026 07:14PM
We are investigating delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 1 hour ago - at 04/20/2026 06:10PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 hours ago - at 04/20/2026 05:45PM
We are investigating delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 2 hours ago - at 04/20/2026 05:33PM
Our engineers are investigating the issue with delays with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
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